Software Company Launches Innovative Web App to Modernize Nonprofit Hotlines

BenefitMany, a software solutions firm serving small to medium-sized businesses and nonprofit organizations throughout the United States, announces the release of its new web app, ManyComm, after two years of development. ManyComm is a web-based application that allows those in emergency situations to discreetly and quickly connect with nonprofit hotlines using text (SMS) messaging and online chat. Originally developed for Crisis Center North (CCN), ManyComm focuses on the immediate safety of those in need by offering a resource that provides urgent assistance without requiring a traditional call to a hotline. This is especially critical in situations, such as incidents of domestic violence, when speaking aloud could put the caller's safety at a greater risk. CCN, a nonprofit counseling and resource center, serves an average of 2,000 victims of domestic violence and their families each year throughout the northern and western communities of Allegheny County.