Exceptional Children's Foundation | May 27, 2022
The Exceptional Children's Foundation (ECF) Board of Directors has announced the appointment of Veronica Arteaga, LCSW as President and CEO.
Arteaga will join the nonprofit human services organization effective June 1st, succeeding Scott D. Bowling as ECF's third President and CEO in its 76 years of service. She will be responsible for leadership of ECF's 15 service sites throughout Los Angeles County, 375 employees, a 20 member board of directors, and the provision of service to more than 5,000 children and adults with special needs and their family members annually.
We are delighted to welcome Veronica to ECF. She is a passionate, innovative leader with a collaborative approach and a track record of strategic success in organizational systems and service delivery. We look forward to the contributions of her leadership in the ongoing service and impact of our founding mission."
Steve Beltran,ECF Board of Directors Chair
Arteaga brings more than 15 years of experience leading and providing social services, having previously served as Chief Program Officer for Wayfinder Family Services, and Vice President, Housing Programs for St. Anne's Family Services in Los Angeles.
She is a licensed clinical social worker and is pupil personnel services credentialed (K-12 counseling), and is a graduate of the Executive Leadership Institute. She holds a Master of Social Work from University of Southern California, and a Bachelor of Arts in Psychology from the University of California, Santa Cruz.
"Exceptional Children's Foundation has a rich history and longstanding reputation for successful stewardship and innovation in advancing person-centered services for children and adults challenged with developmental, learning and emotional barriers," said Arteaga, adding, "I am humbled to follow in the footsteps of the organization's founding President, Dr. Robert Shushan and my predecessor Dr. Scott Bowling, who have advanced the ECF mission for 76 years, and am excited to join in this tradition of leadership for the future of the community we serve."
About Exceptional Children's Foundation
The Exceptional Children's Foundation (ECF) was created in 1946 by a group of concerned parents who pooled their resources to create a daycare program for children with developmental disabilities. Over 76 years, ECF has evolved into a nationally-recognized organization serving more than 5,000 people with developmental disabilities and their families annually from 15 program sites, in homes and in the community across Los Angeles County. ECF is the only organization of its kind in California to provide a lifespan of services for children and adults challenged with developmental, learning and emotional barriers—empowering them to reach their greatest potential.
OneCause | May 21, 2022
OneCause, an Indianapolis-based event and online fundraising software company, was honored with two "best places to work" awards in the Indianapolis Star Top Workplaces and Indiana Chamber Best Places to Work in Indiana programs. The programs highlight Indiana workplaces with exceptional company cultures and high levels of team engagement.
This is the fourth year in a row OneCause has been recognized by the Indiana Chamber as an outstanding Best Place to Work and the first time being named a Top Workplace by the Indianapolis Star.
Comprehensive employee surveys and a company culture review of policies, practices, philosophy, systems and demographics are the main drivers in determining which companies are honored in the Indiana Chamber's Best Places to Work program. The Indianapolis Star Top Workplaces program solely uses employee feedback to determine its list of honorees, highlighting how important it is to maintain a supportive company culture centered on employee well-being.
Building an exceptional company culture means creating an environment where people feel supported, where their contributions are meaningful, and their talents valued. Companies are a reflection of their people — we need to embrace the wide range of experiences and viewpoints they bring and create a safe environment that fosters learning and innovation. We spend a lot of time listening to and acting on what our team needs, wants, and expects so we can maintain a people-first culture where they can flourish. It's an honor to be recognized by multiple programs for this ongoing effort."
Steve Johns, OneCause CEO
In addition to the third-party surveys utilized to determine top workplace winners, OneCause regularly conducts internal employee engagement surveys. The leadership team reviews results to create programs or take positive action based on the feedback. During the pandemic, they assembled a Future of Work taskforce to address the rapidly changing needs of an increasingly distributed workforce.
"It's refreshing to work for a company where my voice matters," said Stefanie Zachary, senior consultant for enablement, learning and development at OneCause. "There isn't one small group deciding what our company culture looks like — we're all a part of deciding that. Seeing one of my ideas or a coworker's feedback being turned into a benefit, committee or community activity feels really good. That doesn't happen everywhere."
Some recently implemented initiatives based on employee ideas and feedback include:
Work-from-anywhere opportunities to provide improved work-life balance
Ongoing professional development and management training to boost skillsets and provide a clearer path for progression
An expanded set of company benefits, including a sabbatical for employees with 10 years of service, paid volunteer time off and paid parental leave
Employee feedback and suggestions will continue to be sought and analyzed as staff and workplace needs evolve. OneCause has grown its full-time team 79% since 2020 and plans on increasing hiring over the next year.
OneCause is driving the future of fundraising with easy-to-use event and online fundraising solutions that help nonprofits improve the giving experience and raise more money. OneCause builds technology that optimizes everyday generosity, making it easier for nonprofit organizations to fundraise and for nonprofit supporters to give. Since 2008, OneCause has helped over 10,000 nonprofits raise more than $4 billion for their missions. Headquartered in Indianapolis, OneCause is committed to driving innovation in the charitable sector, bringing together nonprofit professionals across the world for the annual Raise Conference to exchange ideas that further fundraising.
Blackbaud | June 22, 2022
Blackbaud, the world's leading cloud software company powering social good, appointed Chris Singh as Chief Customer Officer. Singh is the first leader to hold the newly created position at Blackbaud, representing a significant next step in the company's commitment to customers and their end-to-end experience.
I'm thrilled to announce Chris's promotion to Chief Customer Officer. We're dedicated to delivering a best-in-class experience for our customers, and this central position focused on their success will help us provide better support as a trusted partner and enable our customers to drive even more impact for social good."
Mike Gianoni, president and CEO, Blackbaud
Singh first joined Blackbaud in May 2021 as senior vice president of Customer Success and has already demonstrated impact in his first year with the company by:
Conducting more than 300 customer enablement sessions with over 53,000 attendees to help customers get the most out of their Blackbaud solutions through strategic insight
Creating a critical response center to identify and manage high priority customer issues with diligence and speed
Working cross-functionally to programmatically mature customer product usage and utilize data strategy to deliver value to customers
Increasing proactive customer engagements with a focus on outcome and strategy
In his new role, Singh will oversee strategy and execution of the customer experience across Blackbaud under a shared vision to deliver at every stage of the customer life cycle.
"The addition of the Chief Customer Officer role solidifies Blackbaud's stake in putting customers first," said Singh. "This role will ensure that throughout the customer life cycle, we are delivering on outcomes and great experiences in a seamless and consistent way. It will ensure that investments are made to scale and continuously transform our end-to-end customer experience as technology and businesses evolve. It means Customer Success will have board visibility and be fully accountable to deliver on the promise of great customer experience and value realization."
Prior to joining Blackbaud, Singh served as senior vice president of Customer Engagement and Experience at SAP, where he created the SAP brand of SAP Preferred Success—a best-in-class Customer Success Management program that helped thousands of customers in 53 countries meet their business and strategic goals in the cloud. He has held key senior leadership roles in product and software development, innovation, engineering and customer success. He has demonstrated success in achieving significant gains in customer satisfaction, references, renewals and incremental cloud subscription revenues.
In addition, Singh serves on several boards as an advisor and is a social media influencer and thought leader on customer success, innovation and value-based technology trends. He is deeply passionate about people and making communities stronger, and he supports many social good causes.
Blackbaud is the world's leading cloud software company powering social good. Serving the entire social good community—nonprofits, higher education institutions, K–12 schools, healthcare organizations, faith communities, arts and cultural organizations, foundations, companies and individual change agents—Blackbaud connects and empowers organizations to increase their impact through cloud software, services, expertise and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility (CSR) and environmental, social and governance (ESG), school management, ticketing, grantmaking, financial management, payment processing and analytics. Serving the industry for more than four decades, Blackbaud is a remote-first company headquartered in Charleston, South Carolina, with operations in the United States, Australia, Canada, Costa Rica and the United Kingdom.
SpartanNash | July 01, 2022
Food solutions company SpartanNash is proud to join forces with store guests in its annual companywide fundraising campaign to support military servicemembers, veterans and their families. As part of a commitment to serve those who bravely serve, the SpartanNash Foundation fundraiser will run from June 29 to July 10.
All money raised will be divided evenly between three nonprofit organizations – Team Red, White and Blue, Operation Homefront and Honor and Remember – providing critical funding.
“Our partner organizations go above and beyond every day to serve our troops, veterans and their families who have given so much, many who have been seriously injured or have paid the ultimate sacrifice,” said Senior Vice President and Chief Customer Officer David Sisk, who oversees SpartanNash Military (formerly MDV), a division of the Company and a leading distributor of grocery products to U.S. military commissaries and exchanges worldwide. “We see firsthand the sacrifices our servicemen and women – and their families – make to protect our freedoms every day, and this is an impactful and meaningful way we can continue to support our American heroes regardless of where they live or the care they need within the community.”
The three organizations benefiting from this fundraiser support the military community in a variety of ways, including physical and social activity, providing critical financial assistance and family services and honoring those who lost their lives defending American freedoms.
“We are able to deliver upon our mission to build strong, stable and secure military families because of the steadfast commitment of supporters like SpartanNash,” said Operation Homefront Chief Revenue Officer Margi Kirst. “SpartanNash allows us to be there for our fellow Americans in their time of need after all they have done for us in our nation’s time of need.”
SpartanNash has consistently been on the patriotic forefront of recognizing and identifying the needs of the military community. Through our partnership, we can broaden the message to thousands more who may or may not understand that freedom comes at a very high price.”
George Lutz, founder and executive director at Honor and Remember
Store guests who visit any participating SpartanNash-owned retail store or fuel center during the fundraising period will have the opportunity to donate $1, $5 or $10 at any checkout lane, or round their total up to the nearest dollar to support the three patriotic partners. Customers, and others interested in participating in this fundraising campaign, can also donate online through Fast Lane.
Since 2015, the SpartanNash community has provided $1.75 million in donations to patriotic partners through the SpartanNash Foundation, benefiting veterans service organizations such as Give an Hour, Fisher House Foundation, Blue Star Mothers of America, Inc. and Disabled Veterans National Foundation, in addition to its trio of patriotic partners for 2022. SpartanNash also proudly hires veterans and military-connected Associates as a military-friendly and veteran-friendly employer.
SpartanNash is a food solutions company that delivers the ingredients for a better life. As a distributor, wholesaler and retailer with a global supply chain network, SpartanNash customers span a diverse group of national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers. SpartanNash distributes grocery and household goods, including fresh produce and its Our Family® portfolio of products, to locations in all 50 states, in addition to distributing to the District of Columbia, Europe, Cuba, Puerto Rico, Honduras, Iraq, Kuwait, Bahrain, Qatar, Djibouti, Korea and Japan. In addition, the Company owns and operates 148 supermarkets - primarily under the banners of Family Fare, Martin's Super Markets and D&W Fresh Market - and shares its operational insights to drive innovative solutions for SpartanNash food retail customers. Committed to fostering a People First culture, the SpartanNash family of Associates is 17,500 strong and growing.