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trellyz: Research Finding Shows Social Services Websites Falter in Face of Pandemic

July 22, 2020 / Shelley Taylor

trellyz, creator of the LifeSpots and RefAid apps, announced today the findings from the company's latest research, "Digital Fails to Meet its Promise in Crisis: Social Services Websites Falter in the Face of the Pandemic." The study exposes holes in the content and user experience of 75 Silicon Valley public and non-profit websites during the COVID-19 crisis that lead to unintentional roadblocks to key service information.