Research into the Commission-based Charity Fundraising Industry in Australia

This report into commission-based fundraising in the Australian charity sector has been prepared by Frost & Sullivan Australia Pty Ltd (“Frost & Sullivan”) on behalf of the Australian Competition and Consumer Commission (“ACCC”). The report is based on existing secondary data sources as well as inputs from charities and the commission-based fundraising industry, the face-to-face fundraising industry association, members of the public who have made a charitable donation in the last 12 months, as well as individuals who are currently working, or have recently worked in commission-based fundraising for charities.

Spotlight

American Psychological Association

he American Psychological Association, in Washington, D.C., is the largest scientific and professional organization representing psychology in the United States and is the world's largest association of psychologists. APA's membership includes more than 122,500 researchers, educators, clinicians, consultants and students. Through its divisions in 54 subfields of psychology and affiliations with 60 state, territorial and Canadian provincial associations, APA works to advance psychology as a science, as a profession and as a means of promoting human welfare. The mission of the APA is to advance the creation, communication and application of psychological knowledge to benefit society and improve people’s lives.

OTHER ARTICLES
Nonprofit Management

4 Challenges that Large Non-profit Organizations Face

Article | July 29, 2022

Large non-profit organisations must frequently overcome extreme challenges in order to stay on track toward achieving their mission and goals. There are currently 1.4 million tax-exempt organisations in the United States alone, so there is no shortage of non-profit organisations competing for resources, financial assistance, and talent. The challenge is exacerbated because a large non-profit (or small non-profit) is expected to make all strategic decisions with its organisational mission in mind. The good news is that a non-profit’s mission can guide them in making the right decisions and overcoming obstacles. Large non-profits face numerous challenges on a daily basis in order to stay on track. These issues include sustainability, donor retention and engagement, finding the right volunteers, and organising internal and external processes. Today, we'll go over these issues in greater depth and offer solutions. How Can Large Non-profits Be Sustainable? Sustainability is critical to a large non-profit’s long-term success. Large non-profit organizations frequently must uphold a recognizable brand and reputation. Developing a strategic plan with sustainability as the foundation starts with an organization's mission and vision. How Can Large Non-profits Keep and Engage Donors? Another issue that large non-profit organizations frequently face is retaining and engaging donors. Did you know that in 2015, 373.25 billion dollars were donated to charitable causes? Large non-profit organizations are tasked with acquiring new donors, engaging their donor base, and retaining valuable relationships. Donor retention rates for offline-only donors are 29%, while online-only donors have a 21% retention rate. Raising these averages by a few percentage points can give a large non-profit organization more reach. How Can a Large Non-profit Find the Right Volunteers? A large non-profit can save a lot of money by identifying and recruiting the right volunteers for the right strategic jobs. According to an Independent Sector study, the average volunteer hour is worth more than $24.00 (2016 data). The value of volunteerism can quickly add up large non-profit organizations that rely heavily on volunteers. Volunteers also provide valuable skill sets to non-profits, which can improve an organization's ability across departments. How Can Large Non-profits Improve Processes? Setting up processes is one of the most important things a large non-profit can do to ensure consistency and control throughout the organization. Every aspect of the organization, including but not limited to fundraising, volunteer coordination, training, strategic engagement, and retention strategies, should have a process in place. Organizations that want to create a road map for success must devote time to strategic planning.

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Fundraising

What Your Non-profit Should Know About Accepting Cryptocurrency Donations?

Article | July 15, 2022

Unless you've been living under a rock, you're undoubtedly aware that cryptocurrency is now trending. That doesn't imply you understand everything about it and how it pertains to your non-profit. After all, that's why you're here. But chances are, your curiosity has been stirred. There are several questions around cryptocurrencies, which we will address. But, before we get into the specifics, consider why it's important. Why Your Non-profit Should Accept Cryptocurrency? The rising popularity of bitcoin makes it an appealing payment option for charitable contributions. Because it is a digital money, it is simple to collect online donations. Accepting bitcoin is a reasonable next step after online donating has risen in recent years. Furthermore, it looks that bitcoin users are a charitable lot. According to Fidelity Charitable, 45% of bitcoin owners will have contributed $1000 or more in 2020, compared to 33% of traditional investors. Accepting cryptocurrency may appeal to younger contributors because it is popular among Millennials. One in every three Millennials owns cryptocurrencies, which is more than double the typical investor's rate. Millennials are notably kind and charitable, maybe because they entered adulthood during the Great Recession. Risks and Considerations to Accepting Cryptocurrency: While block chain and encryption make cryptocurrencies harder to hack or forge, this does not mean they are risk-free. Most cryptocurrencies, for example, are stored in digital wallets that need a key and password to access the assets. However, hackers may attack digital wallets. In the worst-case scenario, owners may misplace the key and passwords required to access the funds. When bitcoin is lost, it is gone forever. It is anticipated that $4 million in Bitcoin may be lost. On the dark web,cryptocurrency is also utilized for transactions. The anonymity of cryptocurrencies and the obscuring of transaction data appeals to individuals with less than noble intents. Furthermore, the IRS considers cryptocurrencies to be property and taxes it accordingly. Depending on the circumstances, it may also be deemed capital gains. Is Cryptocurrency Right for Your Non-profit? While accepting cryptocurrencies for donations has advantages, such as attracting new contributors, it also has drawbacks. Whatever you pick, it appears that we are entering a wild new world of digital cash.

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Nonprofit Management

Holding the Line: Compliance for Nonprofits

Article | July 13, 2022

When those in the nonprofit sector consider “compliance” the first thing that often comes to mind, and rightly so, is maintaining nonprofit status with the Internal Revenue Service. That makes sense, because failure to properly maintain nonprofit status has significant implications on taxes and can negatively impact fundraising. But compliance for nonprofits shouldn’t stop there. A comprehensive, documented compliance program, that includes privacy, security, marketing, donor and grantee diligence, and vendor management, for example, can go a long way to protecting the organization, its donors, and its constituents.

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Salesforce Nonprofit Cloud Spring 2020 Release: What’s New

Article | April 29, 2020

As members of the nonprofit Salesforce community, we’ve become accustomed to regular releases of new functionality. We review Nonprofit Success Pack (NPSP) notes on bug fixes, patches and enhancements that appear like magic in our orgs every couple of weeks without batting an eyelash, but not all releases are created equally. The two planned for April 29 and May 27 are far more than just a few code tweaks; they’re hearty – meaty, requiring some time to really sink your teeth into them (and I’m not just saying this because I’m ready for breakfast).

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Spotlight

American Psychological Association

he American Psychological Association, in Washington, D.C., is the largest scientific and professional organization representing psychology in the United States and is the world's largest association of psychologists. APA's membership includes more than 122,500 researchers, educators, clinicians, consultants and students. Through its divisions in 54 subfields of psychology and affiliations with 60 state, territorial and Canadian provincial associations, APA works to advance psychology as a science, as a profession and as a means of promoting human welfare. The mission of the APA is to advance the creation, communication and application of psychological knowledge to benefit society and improve people’s lives.

Related News

Nonprofit Management

AARP Launches Skill Building Platform to Help Older Workers Compete in Today's Job Market

AARP, MindEdge Learning | September 30, 2021

AARP launched the AARP Skills Builder for WorkSM, a new platform to help older workers gain in-demand skills to give them an edge in today's competitive job market. According to AARP research, two-thirds of older workers are interested in additional job/skills training and the same amount have taken some type of training in the past two years. "Unemployment is tough to navigate at any age. For many older workers who need or want to work the opportunity to learn new skills to help them remain relevant in the workforce could be the boost they need, As many older workers look for a new job, we want to make sure they have the skills, information, and resources to stay competitive in today's job market." said Susan Weinstock, AARP Vice President of Financial Resilience Programming. The Bureau of Labor Statistics August jobs report found that nearly half (49.3%) of workers ages 55+ were long-term unemployed compared with 34.7% of jobseekers ages 16 to 54. Further, a new AARP survey of midcareer and older women workers released today found nearly 7 in 10 women who were unemployed since September of last year have been out of work for six months or more. About 1 in 5 (21%) of those who are working are working fewer hours than they would like and a quarter have seen their financial situation worsen over the course of the pandemic. AARP Skills Builder for WorkSM was created in collaboration with MindEdge Learning, which provides online learning solutions to higher education, associations, and corporations. AARP Skills Builder for WorkSM Features: Self-paced online learning with courses that may help you grow your career at a speed that fits your schedule. Free class options include training in Microsoft Word, Excel and PowerPoint as well as "Mastering Today's Remote Work" and "Personal Creativity for a Lifetime." Earn certificates to let prospective employers know that you are a lifelong learner with the skills needed to succeed. Learn marketable skills that are in-demand by employers to help you to stay competitive in today's job market and beyond. Other skill building classes in areas such as Digital Marketing, Communications and Project Management, are available for a fee. Discounts are available for all AARP.org users and AARP members get even deeper discounts. AARP helps 50+ workers thrive in the job market by providing tools, information and tips for older workers and resources for those facing age discrimination This support includes AARP's Online Career Expo on September 30, 2021, the AARP Job Board, AARP Resume Advisor and the AARP Employer Pledge. About AARP AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence and nearly 38 million members, AARP strengthens communities and advocates for what matters most to families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin. About MindEdge Learning MindEdge's mission is to improve the way the world learns. Since its founding in 1988 by Harvard and MIT educators, the company has served some 2.5 million learners. With a focus on digital-first learning resources — from academic courseware to professional development courses — MindEdge's approach to best practices in online education focuses on learners' needs across the spectrum of higher education, professional development, skills training, and continuing education. MindEdge is based in Waltham, Mass.

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Nonprofit Management

Mayor Lightfoot Announces Elkay Donation Of 101 ezH2O® Bottle Filling Stations

Elkay, Elevate | September 20, 2021

Mayor Lori E. Lightfoot today announced Elkay will donate 101 Elkay ezH2O® bottle filling stations at select city sites and non-profits through a partnership with the City, Chicago Park District, and Elevate to reduce plastic waste and expand cleaner, healthier drinking water throughout the south and west sides. The units also include a lifetime supply of filters. The bottle filling stations will be installed on Chicago's South and West Sides in the city's parks, buildings, and community centers and will bring access to clean drinking water across locations that need it most while helping reduce single-use plastic waste. This donation coincides with Elkay's milestone of the production of the one millionth ezH2O® bottle filling station, which was installed in Chicago's Garfield Park neighborhood late last month. "Delivering clean, drinkable water to all of our neighborhoods remains one of my administration's highest priorities," said Mayor Lightfoot. "Thanks to this incredible partnership, we will be able to reach this goal by expanding our residents' access to filtered water as well as reaffirm our commitment to driving resources into our South and West Sides. I am extremely grateful for Elkay and Elevate's generosity and look forward to working with them to build a brighter, cleaner and more equitable Chicago." City sites will have the bottle filling stations installed by the AIS union and include select parks and libraries, the Department of Family Support Services, and select sites from the Chicago Housing Authority and the Mayor's Office for People with Disabilities. "It's an honor to be able to serve the city in which Elkay was founded and contribute to a cleaner environment and healthier Chicago community for generations to come," said Ted Hamilton, President of Elkay Plumbing. "We're thrilled to be a part of this journey with the City of Chicago and Elevate as these installations will bring access to clean drinking water to locations that need it most, from schools to parks to youth centers and facilities." Chicago's South and West Side communities have been advocating for improved access to safe, reliable and clean drinking water for years. With the onset of COVID-19, many residents were left with even more limitations to access water from parks and other public facilities. "There has never been a better time to provide high-quality touchless water stations bringing healthy, safe, and affordable access to clean water to communities on Chicago's South and West Sides," said Anne Evens, CEO of Elevate. "We're proud to partner with Elkay, the City of Chicago, and the Chicago Park District to make this possible." The installation of Elkay's bottle filling stations began this summer and will continue to be installed in locations of need throughout the fall. About Elkay Family-owned since 1920, Elkay has been making innovative products and delivering exceptional customer care for almost a century. While proud to be America's No. 1 selling kitchen sink company, Elkay expanded its offerings more than four decades ago, and today delivers faucets, water coolers, drinking fountains, Smartwell Water Delivery Systems, and the award-winning ezH2O bottle filling stations, in addition to world-class stainless steel and quartz sinks. Our Elkay Interior Systems business is a global leader in designing and building-out branded interior environments, commercial interior renovations and commercial kitchens for leading international brands in the retail, hospitality, restaurant, and education markets. About Elevate Elevate is a nonprofit organization that works nationally and is headquartered in Chicago. Elevate designs and implements programs to ensure that everyone has clean and affordable heat, power, and water in their homes and communities —no matter who they are or where they live.

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Bristol County Savings charitable foundation awards $64,000 to seven New Bedford/Dartmouth nonprofits

SouthCoastToday | February 02, 2020

Bristol County Savings Bank (BCSB), through its charitable foundation, awarded $64,000 to seven non-profit organizations in the New Bedford/Dartmouth area during a ceremony which recently took place at the Holiday Inn Taunton, according to a press release. In total, the bank presented $353,600 in grants to 44 organizations in the greater New Bedford/Dartmouth region, the Fall River region, the Taunton/Attleboro region and the greater Pawtucket, Rhode Island region and surpassed $22 million in total charitable commitments given since the Bristol County Savings Charitable Foundation’s (BCSCF) inception in 1996, the release from the bank stated.

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Nonprofit Management

AARP Launches Skill Building Platform to Help Older Workers Compete in Today's Job Market

AARP, MindEdge Learning | September 30, 2021

AARP launched the AARP Skills Builder for WorkSM, a new platform to help older workers gain in-demand skills to give them an edge in today's competitive job market. According to AARP research, two-thirds of older workers are interested in additional job/skills training and the same amount have taken some type of training in the past two years. "Unemployment is tough to navigate at any age. For many older workers who need or want to work the opportunity to learn new skills to help them remain relevant in the workforce could be the boost they need, As many older workers look for a new job, we want to make sure they have the skills, information, and resources to stay competitive in today's job market." said Susan Weinstock, AARP Vice President of Financial Resilience Programming. The Bureau of Labor Statistics August jobs report found that nearly half (49.3%) of workers ages 55+ were long-term unemployed compared with 34.7% of jobseekers ages 16 to 54. Further, a new AARP survey of midcareer and older women workers released today found nearly 7 in 10 women who were unemployed since September of last year have been out of work for six months or more. About 1 in 5 (21%) of those who are working are working fewer hours than they would like and a quarter have seen their financial situation worsen over the course of the pandemic. AARP Skills Builder for WorkSM was created in collaboration with MindEdge Learning, which provides online learning solutions to higher education, associations, and corporations. AARP Skills Builder for WorkSM Features: Self-paced online learning with courses that may help you grow your career at a speed that fits your schedule. Free class options include training in Microsoft Word, Excel and PowerPoint as well as "Mastering Today's Remote Work" and "Personal Creativity for a Lifetime." Earn certificates to let prospective employers know that you are a lifelong learner with the skills needed to succeed. Learn marketable skills that are in-demand by employers to help you to stay competitive in today's job market and beyond. Other skill building classes in areas such as Digital Marketing, Communications and Project Management, are available for a fee. Discounts are available for all AARP.org users and AARP members get even deeper discounts. AARP helps 50+ workers thrive in the job market by providing tools, information and tips for older workers and resources for those facing age discrimination This support includes AARP's Online Career Expo on September 30, 2021, the AARP Job Board, AARP Resume Advisor and the AARP Employer Pledge. About AARP AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence and nearly 38 million members, AARP strengthens communities and advocates for what matters most to families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin. About MindEdge Learning MindEdge's mission is to improve the way the world learns. Since its founding in 1988 by Harvard and MIT educators, the company has served some 2.5 million learners. With a focus on digital-first learning resources — from academic courseware to professional development courses — MindEdge's approach to best practices in online education focuses on learners' needs across the spectrum of higher education, professional development, skills training, and continuing education. MindEdge is based in Waltham, Mass.

Read More

Nonprofit Management

Mayor Lightfoot Announces Elkay Donation Of 101 ezH2O® Bottle Filling Stations

Elkay, Elevate | September 20, 2021

Mayor Lori E. Lightfoot today announced Elkay will donate 101 Elkay ezH2O® bottle filling stations at select city sites and non-profits through a partnership with the City, Chicago Park District, and Elevate to reduce plastic waste and expand cleaner, healthier drinking water throughout the south and west sides. The units also include a lifetime supply of filters. The bottle filling stations will be installed on Chicago's South and West Sides in the city's parks, buildings, and community centers and will bring access to clean drinking water across locations that need it most while helping reduce single-use plastic waste. This donation coincides with Elkay's milestone of the production of the one millionth ezH2O® bottle filling station, which was installed in Chicago's Garfield Park neighborhood late last month. "Delivering clean, drinkable water to all of our neighborhoods remains one of my administration's highest priorities," said Mayor Lightfoot. "Thanks to this incredible partnership, we will be able to reach this goal by expanding our residents' access to filtered water as well as reaffirm our commitment to driving resources into our South and West Sides. I am extremely grateful for Elkay and Elevate's generosity and look forward to working with them to build a brighter, cleaner and more equitable Chicago." City sites will have the bottle filling stations installed by the AIS union and include select parks and libraries, the Department of Family Support Services, and select sites from the Chicago Housing Authority and the Mayor's Office for People with Disabilities. "It's an honor to be able to serve the city in which Elkay was founded and contribute to a cleaner environment and healthier Chicago community for generations to come," said Ted Hamilton, President of Elkay Plumbing. "We're thrilled to be a part of this journey with the City of Chicago and Elevate as these installations will bring access to clean drinking water to locations that need it most, from schools to parks to youth centers and facilities." Chicago's South and West Side communities have been advocating for improved access to safe, reliable and clean drinking water for years. With the onset of COVID-19, many residents were left with even more limitations to access water from parks and other public facilities. "There has never been a better time to provide high-quality touchless water stations bringing healthy, safe, and affordable access to clean water to communities on Chicago's South and West Sides," said Anne Evens, CEO of Elevate. "We're proud to partner with Elkay, the City of Chicago, and the Chicago Park District to make this possible." The installation of Elkay's bottle filling stations began this summer and will continue to be installed in locations of need throughout the fall. About Elkay Family-owned since 1920, Elkay has been making innovative products and delivering exceptional customer care for almost a century. While proud to be America's No. 1 selling kitchen sink company, Elkay expanded its offerings more than four decades ago, and today delivers faucets, water coolers, drinking fountains, Smartwell Water Delivery Systems, and the award-winning ezH2O bottle filling stations, in addition to world-class stainless steel and quartz sinks. Our Elkay Interior Systems business is a global leader in designing and building-out branded interior environments, commercial interior renovations and commercial kitchens for leading international brands in the retail, hospitality, restaurant, and education markets. About Elevate Elevate is a nonprofit organization that works nationally and is headquartered in Chicago. Elevate designs and implements programs to ensure that everyone has clean and affordable heat, power, and water in their homes and communities —no matter who they are or where they live.

Read More

Bristol County Savings charitable foundation awards $64,000 to seven New Bedford/Dartmouth nonprofits

SouthCoastToday | February 02, 2020

Bristol County Savings Bank (BCSB), through its charitable foundation, awarded $64,000 to seven non-profit organizations in the New Bedford/Dartmouth area during a ceremony which recently took place at the Holiday Inn Taunton, according to a press release. In total, the bank presented $353,600 in grants to 44 organizations in the greater New Bedford/Dartmouth region, the Fall River region, the Taunton/Attleboro region and the greater Pawtucket, Rhode Island region and surpassed $22 million in total charitable commitments given since the Bristol County Savings Charitable Foundation’s (BCSCF) inception in 1996, the release from the bank stated.

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