Improve Donor Stewardship With Amazing Customer Service

| January 23, 2017

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Just as for-profit companies focus on providing an excellent customer experience, donor stewardship should be top of mind for nonprofits. It is up to your nonprofit not only to compel supporters to take action, but to foster ongoing relationships that translate into long term support. This means that you need to create an amazing donor experience that will keep supporters coming back to your organization and mission.

Spotlight

GoFundMe

GoFundMe is changing the way the world gives. Every day, members of our giving community come together to support one another and the causes they care about most. Our campaign organizers have raised over $3 billion for medical expenses, education, community projects, sports, emergencies, pets, and more, making us the world’s largest online fundraising platform. GoFundMe has assembled one of the best management teams in the business to build the next leading consumer Internet company, including leaders from LinkedIn, Groupon and Google. We are also funded by some of Silicon Valley’s best venture capital firms, including Accel, Greylock, and TCV.

OTHER ARTICLES

Now Is Not the Time to Stop Fundraising

Article | April 6, 2020

Twice this week, I have heard from nonprofit organizations that boards of directors have “forbidden” them to conduct any type of fundraising during this period of Coronavirus-induced uncertainty. Last week, several agencies told me they have no reserves, but still think it would look bad to fundraise right now. Here’s the thing: It would be worse to go out of business because fundraising was nixed during a time when organizations arguably need it most.

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Lessons From the Past Can Inform the Future of Fundraising

Article | March 30, 2020

It has been said that history repeats itself, first as tragedy, and then as farce. In times like now, however, it is important to look to lessons of the past in order to inform the future of our organizations. With the advent of COVID-19 and a global pandemic, leaders and staff from nonprofit organizations are looking for direction, clarity and hope. By looking at where we have been, it is possible to glean strategies and tactics that will serve our organizations and make us much stronger than we were before. Let’s unpack a few key lessons from a few times in our history.

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Raise the Region collects over $1.4 million for local nonprofits

Article | March 16, 2020

The First Community Foundation Partnership of Pennsylvania (FCFP) collaborated with Blaise Alexander Family Dealerships to host Raise the Region 2020 on March 11 and 12 to help the communities of Columbia, Lycoming, Montour, Northumberland, Snyder, and Union Counties support local nonprofit organizations' fundraising efforts. Northcentral Pennsylvania showed its true spirit of philanthropy by donating $1,429,572 to 284 nonprofit organizations. The 30-hour online fundraiser had thousands of donors make a combined 9,413 gifts. Since starting in 2013, Raise the Region has collectively received $10.2 million in donations for the benefit of local nonprofit organizations.

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6 Steps To Boost Fundraising with Corporate Matching Gifts

Article | March 6, 2020

Matching gifts offer incentives for both the nonprofit and the donors! Organizations enjoy basically doubling donation amounts, and donors get the satisfaction of knowing their contributions are going even further. If the matching gift comes from a business, the company gets to enjoy some tax breaks. It’s a win-win-win situation! Matching can be an excellent way for development professionals to boost their funding campaigns. It's surprising how many organizations leave money on the table by not helping their donors participate in corporate matching gift programs.

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Spotlight

GoFundMe

GoFundMe is changing the way the world gives. Every day, members of our giving community come together to support one another and the causes they care about most. Our campaign organizers have raised over $3 billion for medical expenses, education, community projects, sports, emergencies, pets, and more, making us the world’s largest online fundraising platform. GoFundMe has assembled one of the best management teams in the business to build the next leading consumer Internet company, including leaders from LinkedIn, Groupon and Google. We are also funded by some of Silicon Valley’s best venture capital firms, including Accel, Greylock, and TCV.

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