Customer Service is Universal: How NPOs Can Deliver a World-Class Donor Experience

| August 10, 2017

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How do you make every donor a lifetime supporter? Classy CEO and co-founder, Scot Chisholm, discusses how the current Classy platform and its roadmap for the future is designed exclusively to empower nonprofits to tell their story and nurture lasting supporter relationships. With Joe Musselman, founder and CEO of The Honor Foundation, and leaders from world-class hospitality brands, Scot will discuss how a remarkable customer experience is a universal language, and how an extraordinary donor experience changes the landscape of fundraising as we know it.

Spotlight

Anglicare Southern Queensland

With community service initiatives in the Anglican Church dating back to 1870, Anglicare is one of Queensland's most experienced providers. Over the years, our offering has evolved under different banners and expanded greatly to include 'all of life'​ services.

OTHER ARTICLES

5 Influencer Marketing Mistakes Every Nonprofit Should Avoid

Article | February 19, 2020

Did you know that 68% of social media users decided to donate to a nonprofit after engaging with a cause on social media? Today, leveraging different social media channels to market your fundraising campaigns is crucial. However, there’s an increasing demand in the world for authenticity and transparency as people look for peer recommendations over offers from advertisements. Thus, as nonprofits establish social media marketing plans, they’re exploring the potential of influencer marketing as well.

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How Nonprofits Can Navigate The Coronavirus

Article | March 17, 2020

The novel coronavirus outbreak has shuttered businesses, schools, and major events. Given the disruption in daily activities and frequent updates on the rapidly evolving situation, it’s left many people feeling nervous and uncertain. While the coronavirus has hit some parts of the country harder than others, many are doing their due diligence and taking precautions to help avoid the spread.

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Nonprofit Fundraising: How to Run an Effective Campaign

Article | April 9, 2020

As your nonprofit organization continues to grow, it’s time to consider fundraising strategies and investing in an effective fundraising platform that truly anticipates your nonprofit’s size and financial needs. Think carefully about the cost of your fundraising activities and the long-term impact your nonprofit potentially has. Creating a sustainable, scalable fundraising campaign is just as important as reaching your fundraising goal.

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What You Post Matters! Tips to Grow Your Nonprofit’s Following

Article | April 20, 2020

Increasing the number of followers your nonprofit has on social media can bring awareness to your cause, result in more donations to your organization, increase event attendance, and much more. The larger your following, the more people see your content and calls to action. So, what’s the best way to gain followers? In short, it’s all about engaging content. What you post matters.

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Spotlight

Anglicare Southern Queensland

With community service initiatives in the Anglican Church dating back to 1870, Anglicare is one of Queensland's most experienced providers. Over the years, our offering has evolved under different banners and expanded greatly to include 'all of life'​ services.

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