3 Ways to Improve Your Nonprofit’s Customer Service

| January 27, 2017

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The way you respond when supporters reach out with questions, concerns, or complaints can greatly impact donor relations. While nonprofits should have engagement strategies built out, they must also be ready to deal with unexpected situations. At the end of the day, it comes down to providing quality customer service.

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Third Sector Partners

We are a boutique search firm, providing specialized services to non-governmental organizations (NGOs), institutions and corporates to enable them to recruit CEOs, leaders and board members, best equipped for the job. We also help recruit senior and mid level functionaries who report directly to the CEO or Board. Our services are retainer-based and can be benchmarked against the most exceptional Human Resources standards prevalent today.

OTHER ARTICLES

8 Ways to Build a Resilient Nonprofit Team and Prevent Employee Churn

Article | April 1, 2020

Resilience isn’t just for athletes; it’s an essential skill for an agile productive nonprofit team. Long hours and even longer to-do lists can lead to stress, burnout, and ultimately employee churn. This is true for many industries, and it’s particularly true for people who work at nonprofits. When your day job involves facing some of humanity’s biggest struggles, you need to feel empowered to tackle the daily tasks that help you make an impact on your cause.

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5 Workplace Fundraising Ideas That Energize Teams to Give

Article | April 5, 2020

Nonprofits often overlook one fundraising goldmine hidden right under their noses: the office place! With the rise of corporate social responsibility, many companies actually want to fundraise for charities and causes they value. Studies link charitable giving and other corporate social responsibility actions with better employee engagement and satisfaction. Employees want to work for companies that focus on community, people, and the planet, not just on profit.

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5 Steps to Increase Community Awareness for Your Nonprofit

Article | April 12, 2020

Your community can potentially boost your nonprofit’s efforts and take your organization to new heights. But how do you get the community to fall in love with your nonprofit? This can be tough for both established and startup nonprofits alike. If your community isn’t as involved as you’d like, launch a community awareness campaign and endear yourself to your community in 5 simple steps!

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5 Easy Ways to Boost Your Nonprofit's Online Presence

Article | April 10, 2020

Marketing is often the last thing most organizations think about when starting off. It makes sense that the most important things to do are develop a business plan, determine your service/product offering, get all your legal and financial ducks in a row, and find a way to go-to-market. However, for non-profit and for-purpose organizations just getting off the ground, one of the most important things to establish is your online image. Things that can be extremely influential in how quickly and effectively you can gain traction digitally are branding, social presence, and content curation.

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Third Sector Partners

We are a boutique search firm, providing specialized services to non-governmental organizations (NGOs), institutions and corporates to enable them to recruit CEOs, leaders and board members, best equipped for the job. We also help recruit senior and mid level functionaries who report directly to the CEO or Board. Our services are retainer-based and can be benchmarked against the most exceptional Human Resources standards prevalent today.

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